We
believe in delivering great products having quality, authenticity & genuine
prices !! |
| General Questions: |
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Do you ship
internationally? |
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Do you offer
drop-shipping services? |
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Do I need to have a
business license and/or seller's permit? |
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Is there a drop-shipping
fee per order? |
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Do you require a minimum
purchase? |
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What payment methods do
you accept? |
| Do you accept Pay Pal? |
What is your return
policy?
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How do I track my packages that
have been shipped? |
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How do you calculate shipping
charges? |
| Which shipping method do you
offer? |
|
What is the delivery time for
orders? |
|
Can I use my UPS/FedEx account
to ship orders to my customers? |
| Do you collect sales tax? |
How do I know what's in stock on
your website?
| Do you ship internationally? |
| Yes, we do ship products internationally.
However, all international orders must be prepaid with money
order, cashier's check, direct bank wire transfer to ICICI
Bank, India or paid through paypal. |
|
Do you offer drop-shipping
services? |
| Yes, we drop-ship products for
you. We do write our address but our email or contact
no.s are never revealed. |
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Do I need to have a business license
and/or seller's permit? |
| No, we do not require for our members to
have a business license nor a seller's permit. |
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|
Is there a drop-shipping fee per order? |
| No, we do not charge any drop-shipping
fee . |
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Do you require a minimum purchase? |
| We do have minimum purchase
requirements. Minimum purchase order is 5items. You will be charged extra if you buy one item vs.
many items. |
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What payment methods do you accept? |
| We accept all major credit cards, such as:
Visa, Master Card, American Express through paypal and Remit
to India by ICICI Bank. In
addition, we accept money orders and cashier's checks. |
| |
| Do you accept Pay Pal? |
| Yes we accept paypal for the benefit and
ease of our customers. We are paypal verified subscribers.You
may place an order and request payment by paypal. We shall
send you a link to pay through paypal for your order. |
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What is your return policy? |
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| This return policy is applicable to
all products except customised products. |
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| We guarantee against manufacturers'
defects for 7 days from the date of the delivery. All
returns/exchanges must be made within 30 days of receipt
of the merchandise. |
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| Items may be returned only with prior
authorization. |
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| All shipping and handling fees are
non-refundable. |
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How do I track my packages that
have been shipped? |
| Once the package was shipped a
tracking will be mailed to you. |
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How do you calculate shipping
charges? |
| Shipping charges depend on the weight
of goods ordered.When you place an order from our shopping
cart, the shipping charge is calculated
automatically.Please check with us to confirm the
shipping charges before placing an order for manual order
placements. |
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Which shipping method do you offer? |
| EMS SpeedPost, Sal,Fedex, DHL,Blue Dart,Aramex
Couriers,Quick Silver Couriers
etc |
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What is the delivery time for
orders? |
| The delivery time depends on the
shipping method selected and your destination. Usually
you should keep 20 days after confirmed order. |
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Can I use my UPS/FedEx account to
ship orders to my customers? |
| Yes, we would be glad to ship orders
using your account by shippers having branches in
Agra,India |
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| Do you collect sales tax? |
| No,no sales tax is levied as we are
exporting. |
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How do I know what's in stock on
your website? |
| You can check our online shopping cart
or the retail availibility files on our website each day
for instant stock availibility.Bulk orders of the glass products listed
are manufactured fresh.. |
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Do you have a query which is not
in the list of FAQs? Just email
sapna@expomore.info or sonal@raceaheadproductions.com and receive a fast answer.
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